Here are some options for your Mercedes-Benz lease return. You have choices for how to proceed at the end of your lease. Please make sure you read the guidelines for acceptable wear and tear prior to your turning in a leased vehicle. Should you have any questions, please feel free to give us a call at 805-371-5400.
End of Lease Return Center in Thousand Oaks
Returning Your Vehicle
At three months prior to lease-end:
- Contact your Mercedes-Benz dealer to schedule a Vehicle Condition Review, which will prepare you for the final lease-end inspection.
- During your Vehicle Condition Review, discuss (if applicable) the cost of any excess wear and use, and review the option of repairing damage or replacing items before you return your vehicle.
- Check out the new line of Mercedes-Benz vehicles and ask your dealer about the attractive Mercedes-Benz Financial Services lease or finance offerings.
- Schedule your final vehicle return and inspection with your Mercedes-Benz dealer.
At turn-in:
- Bring the maintenance booklet, owner's manual, both sets of keys, tool kit, and any other accessories provided at lease inception.
- Have your vehicle's condition evaluated by your dealer. Afterwards, your dealer will generate a Vehicle Inspection Report describing the vehicle's condition and any excess wear and use charges.
- Sign the Federal Odometer Disclosure Statement confirming the final total mileage on your vehicle.
- Review your maturity bill* and, if applicable, pay any outstanding charges.
- Receive a Vehicle Return Package from your dealer. This will include your signed Federal Odometer Disclosure Statement, the Vehicle Inspection Report, and final maturity bill.*
*Exclusions may apply. Final maturity bill may not be available.
Inspecting Your Vehicle
Check it out before turning it in.
Excess Wear and Use Responsibilities:
Our unique Three-Point Inspection will help you understand what is considered excess wear and use. While the standards in your lease agreement provide you with a detailed definition of excess wear and use, the Vehicle Condition Guidelines on the following pages illustrate how we identify and determine whether or not damage is considered excessive.
Three-Point Inspection:
1. The Credit Card images
The Credit Card images is an easy way to determine what will be considered excess wear and use when inspecting your vehicle's exterior and interior.
Vehicle Condition Guidelines - The following items are considered excess wear and use:
- Any scratch through the paint larger than the size of a credit card. (Scratches that do not go through the paint pass The Credit Card images. regardless of size.)
- Any dent that is larger than the size of a credit card.
- Any damaged safety items, regardless of size (e.g., torn seat belts).
- Collective damage that is caused by a single event, regardless of size (e.g., hail damage).
- Any holes, cracks, gouges, tears, or cuts in the sheet metal or bumper, regardless of size.
- Any tears to the interior larger than the size of a credit card.
| Interior Tear Guideline not met. | Exterior Dents Guideline not met. | Exterior Scratch Guideline not met. | Exterior Scuff Guideline not met. |
2. Windshield, Lights, Wheels and Tires
Vehicle Condition Guidelines - The following items are considered excess damage when inspecting your vehicle's windshield, lights, wheels and tires:
- Wheels that are cracked or bent.
- Wheels that were not originally equipped with the vehicle at the time of delivery. (Upgraded wheels installed by an authorized Mercedes-Benz dealership are acceptable.)
- Tires that are the incorrect size, have sidewall damage, or exposed cords. (Sidewall damage includes plugs and cuts.)
- Glass and lights that have cracks, stars, holes, or plugs. (A "star" is a chip with one or more legs. A plug is considered unsafe for vehicles with supplemental restraint systems.) Glass repair is not acceptable.
| Wheel Scuff | Wheel Damage | Star in Windshield | Cracked Windshield |
 Guideline met. |  Guideline not met. |  Guideline not met. |  Guideline not met. |
3. Missing Items
Vehicle Condition Guidelines - Prior to turn-in, be sure to remove all personal items from the vehicle, complete all scheduled maintenance, and ensure all originally equipped items (if applicable) are returned with your vehicle, including:
- Maintenance book
- Owner's manual
- Second set of keys
- Removable CD disc changers
- DVD system
- Navigation system discs
- Headrests
- Tool kit
- Spare tire
Mileage Provision
If your mileage is over the maximum number of miles allowed on your contract (plus any additional miles purchased midterm), an excess mileage charge will be assessed at vehicle return. (Refer to your lease agreement for the per-mile rate.)
Contact Us
If you have any questions regarding the lease-end guidelines or the vehicle return process, please give us a call.
Get in Touch
- Contact Our Sales Department: (805) 601-7840
- Monday9:00AM - 8:00PM
- Tuesday9:00AM - 8:00PM
- Wednesday9:00AM - 8:00PM
- Thursday9:00AM - 8:00PM
- Friday9:00AM - 8:00PM
- Saturday9:00AM - 8:00PM
- Sunday10:00AM - 7:00PM
AdChoices